Soybean experimenter's guide

It is not possible to modify or cancel your order after validation. If you wish to cancel your order, pleasecontact our customer service department as soon as possible: contact@terresinovia.fr

Yes, you have 14 days from receipt to return an unused item.

A confirmation will be sent to you by e-mail after your order has been validated. You can also consult your order history in your customer account.

Please make sure that the delivery date has passed before contacting us. If this is the case, please contact us at contact@terresinovia.fr

Refunds are made within 30 days of receipt and verification of the returned product.

Delivery times vary according to the delivery method chosen (standard, express...) and your location. For delivery within France, please allow between 3 and 5 working days. For delivery outside France, please allow up to 10 working days.

You can pay for your order by : Credit card, PayPal, bank transfer or Chorus.

Yes, we deliver to many countries. Costs and delivery times vary according to destination. Any customs duties are the responsibility of the customer.

To download your PDF, you need to create an account on our site. Once your account is active, you can go to the "My orders" tab of your account and download your PDF as many times as you like.

If you have paid by credit card or PayPal, you will have immediate access to your purchase. You will receive an e-mail informing you of its availability in your personal space, in the "My orders" tab. If you have paid by bank transfer or Chorus Pro, we need to confirm receipt of the funds before giving you access to the document. You will receive an e-mail from us when the purchase is confirmed.

Go to the "My orders" tab to download your purchase. If you don't see any documents to download despite confirmation of your purchase, please contact contact@terresinovia.fr.