Each accident is presented in the form of a fact sheet describing in detail: symptoms, harmfulness, risk situations and preventive and curative solutions. Recent photos illustrate the symptoms, enabling the reader to check the relevance of his or her diagnosis.
It is not possible to modify or cancel your order after validation. If you wish to cancel your order, pleasecontact our customer service department as soon as possible: contact@terresinovia.fr
Can I return an item?
Yes, you have 14 days from receipt to return an unused item.
I haven't received my order, what should I do?
Please make sure that the delivery date has passed before contacting us. If this is the case, please contact us at contact@terresinovia.fr
Do you deliver internationally?
Yes, we deliver to many countries. Costs and delivery times vary according to destination. Any customs duties are the responsibility of the customer.
What are the delivery times?
Delivery times vary according to the delivery method chosen (standard, express...) and your location. For delivery within France, please allow between 3 and 5 working days. For delivery outside France, please allow up to 10 working days.
What payment methods are accepted?
You can pay for your order by : Credit card, PayPal, bank transfer or Chorus.